Help centre
Buying and selling with strangers is safer when money and chat stay on Zweka. Start here, talk to us live, or read the full Policies.
Live support
Message us about a payment, delivery, or dispute. We reply during business hours on weekdays (WAT), and sooner when a payment hold needs attention.
support@zweka.ng
Safety tips
- Pay on Zweka so we can hold the money until you confirm you have the item.
- Keep the chat here — numbers stay masked until payment for a reason.
- Meet in a public place for local pickups, or use courier through the order.
- If someone asks you to pay outside the app, report them and do not send money.
Disputes & protection
If something is wrong after you pay, open a dispute from the order before the confirmation window closes. Full rules: Dispute policy and Return & refund policy.
All policies
- About us
- Terms of use
- Privacy policy
- Cookie policy
- Billing policy
- Return & refund policy
- Dispute policy
- Acceptable use
- Intellectual property
- Help & live support
Or open the policies hub for an overview.
